FREQUENTLY ASKED QUESTIONS
FAQs - Contact Us
1. How can I contact Premium Fryd Extracts?
You can reach us via email, phone, or through our website contact form. Our customer support team is available to assist you with any inquiries.
2. What are your customer service hours?
Our customer service team operates [Insert Working Hours] and responds to inquiries as quickly as possible. If you contact us outside these hours, we will get back to you on the next business day.
3. How long does it take to receive a response?
We typically respond to emails and messages within 24-48 hours. For urgent matters, please call our customer service number.
4. Do you offer live chat support?
Currently, we do not offer live chat, but you can send us an email or fill out the contact form on our website, and we will respond as soon as possible.
5. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our carrier's website.
6. What should I do if I have an issue with my order?
If you experience any issues with your order, such as missing or damaged items, please contact our support team immediately with your order number and details.